REFUNDS AND EXCHANGES

Our goal is for you to be completely satisfied with your purchase; therefore, we accept returns or exchanges within 14 days of receiving the merchandise. Items should be returned new and unused. Items that have been worn, used or altered will not be accepted for return or exchange.

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Please enclose your details and the order number, which can be found on your email and whether you would like a refund or exchange. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Before sending your return, please contact us at info@tiefenbrunnyc.com and we will send you a Return Merchandise Authorisation (RMA) form for you to fill out online.

After the RMA form has been completed please return the merchandise to the address below. We recommend that you obtain proof of delivery for any returned items as we are not liable for goods and packages lost in transit.

Returns address:

TIEFENBRUN

188 Scott ave,

Brooklyn NY 11237

United States